1. Introduction & Our Commitment
At DnovaGallery, we believe exceptional photography goes hand-in-hand with unwavering respect for personal privacy. When you book a portrait, event, or studio session with us, you invite us to capture meaningful moments in your life.
This Privacy Policy explains what information we gather, why we need it, how your digital imagery is protected, and the choices you retain regarding your data. By using our website or booking our photography services, you acknowledge the practices outlined in this policy.
2. Information We Collect
We collect only the information necessary to provide tailored photography services, confirm session schedules, and deliver your final images.
Information You Provide Directly
When you reach out, schedule an appointment, or book a service package, you may provide:
- Contact details: Full name, email address, phone number, and mailing address (for physical prints).
- Session specifications: Event dates, shoot locations, aesthetic preferences, participant names, and special requests.
- Payment verification: Transaction references processed securely through accredited third-party payment gateways (we never store your raw credit card numbers).
- Direct correspondence: Consultation notes, questionnaire responses, and feedback.
Photographic Imagery
During our photography sessions, we capture raw and edited digital photographs, video clips, and creative compositions involving you and your session participants.
Automated Website Metrics
When you browse our website, minimal non-identifiable technical data is recorded to maintain site performance and security, such as your browser type, device category, referring URL, and visited pages.
3. Image Rights & Public Portfolio Display
Photographs are uniquely sensitive personal media. We handle image publicity with distinct care and ethical discretion.
- Private by Default: Every photography session is treated as private. High-resolution galleries delivered to clients are password-protected or restricted to private access links.
- Portfolio & Social Media Showcase: We take deep pride in our artistic work, but we only share photographs on our website, portfolio, print exhibitions, or social channels when you have granted opt-in consent or executed a standard model release.
- Opt-Out Guarantee: If you prefer complete discretion for personal, religious, or security reasons, we fully honor strict private sessions without promotional usage.
- Revocation: If you previously authorized portfolio display and later wish for a specific image to be taken down from our digital channels, contact us and we will promptly remove it.
4. How We Use Your Information
We use collected information solely for genuine studio operations and client service:
- Scheduling and coordinating photography sessions, calendar events, and location logistics.
- Curating, retouching, and delivering proofing galleries and final high-resolution photo packages.
- Invoicing, processing deposits or retainers, and accounting compliance.
- Sending essential updates concerning your appointment, weather contingency plans, or deliverable readiness.
- Responding promptly to questions, consultation requests, and customer support inquiries.
5. Digital Storage & Security Measures
We implement technical, physical, and administrative safeguards to protect your personal details and high-resolution master files against unauthorized access, alteration, or accidental loss.
Your digital files are stored across encrypted cloud infrastructure (Cloudflare R2 and secure database backups) with strict credential controls. While no digital platform is 100% impenetrable, we adhere to industry-standard encryption protocols and continuous system updates.
6. Data Retention & Image Archiving
We retain client contact records and booking documentation for as long as necessary to fulfill contractual obligations, tax accounting, and legal requirements.
Final delivered images are typically preserved in our digital archive for a minimum of 12 months following your session. This provides peace of mind should you need replacement download links. However, we encourage all clients to download and maintain their own redundant backups upon delivery.
8. Your Legal Rights
Depending on your jurisdiction, you possess specific rights regarding your personal information, including:
- Access: The right to request copies of the personal information and image files we hold about you.
- Rectification: The right to request updates or corrections to any inaccurate contact information.
- Erasure: The right to request the deletion of your personal data from our active systems, subject to legal and tax retention mandates.
- Withdrawal of Consent: The right to revoke promotional image permissions at any time without penalty.
9. Policy Updates & Contact Information
We may periodically revise this Privacy Policy to reflect advancements in our technology, studio practices, or applicable laws. Any modifications will be posted here with an updated revision date.
If you have questions regarding this policy, image rights, or wish to exercise any privacy rights, our studio team is always available to assist you directly.
Have questions about your privacy?
We are here to answer any questions about our image handling, storage, or privacy practices.